Privacy Policy
Last updated: March 15, 2026
This privacy policy describes how Auraklia (published by Nextia Hub) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Collected
We collect the following data: identification data (name, email address), profile data (date of birth, zodiac sign, language preferences), payment data (processed by Stripe — we do not store your banking information), usage data (consultation history, spiritual journal, favorites), technical data (IP address, browser type, push notifications).
2. Purpose of Processing
Your data is used to: provide and personalize our AI psychic services, manage your account and subscriptions, process your payments and credits, send you notifications (with your consent), improve our services and generate anonymous statistics, ensure site security and prevent fraud.
3. Legal Basis
The processing of your data is based on: contract execution (service provision), your consent (push notifications, non-essential cookies), our legitimate interest (service improvement, security), our legal obligations (billing data retention).
4. Data Retention
Your account data is retained for the duration of your registration and deleted within 30 days after account deletion. Billing data is retained for 10 years in accordance with accounting obligations. Technical logs are retained for a maximum of 12 months.
5. Data Sharing
We never sell your personal data. It may be shared with: Stripe (payment processing), Anthropic (AI consultation processing — data is anonymized), our hosting provider (Contabo, servers in Europe). These providers are bound by data protection agreements.
6. Cookies
The site uses essential cookies (authentication session) and optional cookies (language preferences). No advertising or third-party tracking cookies are used. You can manage your cookie preferences through your browser settings.
7. Your Rights
Under the GDPR, you have the following rights: right of access, right of rectification, right to erasure (right to be forgotten), right to data portability, right to object, right to restriction of processing. To exercise these rights, contact us at contact@nextiahub.com.
8. Security
We implement appropriate security measures to protect your data: HTTPS/TLS encryption, password hashing (bcrypt), restricted data access, regular backups, secure servers in Europe.
9. Children
The site is intended for adults (18 years and older). We do not knowingly collect data from minors. If we learn that a minor has provided personal data, we will delete it promptly.
10. Changes
We reserve the right to modify this privacy policy. Changes will be published on this page with an updated date. In case of substantial changes, we will inform you by email or notification.
11. Contact
For any questions regarding this privacy policy or your personal data, contact us: Nextia Hub — Email: contact@nextiahub.com — Website: auraklia.com